Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
...Job Description Job Description Position: German Preschool Teacher Location: 2705 Pico Boulevard, Santa Monica, CA 90405 Compensation: $18.00 - $22.00 per hour Status: Full-Time Are you passionate about early childhood education and fluent in English...
...actively seeking enthusiastic individuals to join our team as school bus drivers at our Hanover, PA location. No experience? No worries We provide FREE CDL School Bus Training and testing, so you can start a rewarding career without any prior experience. CDL Training starts...
PeopleShare is currently hiring Tax Preparers for our Accounting Services Client in Allentown, PA! Apply Below! Position Overview: The Tax Preparer is responsible for guiding clients or employers through the tax preparation process and ensuring accurate and timely...
...deep foundation sector, consistently innovating and evolving in the realms of ground improvement, earth retention, and foundation drilling. As we continue to forge new paths and uphold our commitment to quality, we invite skilled Drill Rig Operators to join our journey...
...contributions to healthy communities, a healthy planet, an inclusive workplace and a sustainable marketplace. WBA is a participant of the United Nations Global Compact and adheres to its principles-based approach to responsible business. WBA is included in FORTUNEs 2021 list...