Licensed Hearing Aid Specialist Job at Miracle-Ear, Wappingers Falls, NY

WmZ0VEk0azM3Zmd6NnNsWFQrK0UrUXNR
  • Miracle-Ear
  • Wappingers Falls, NY

Job Description

Our franchise partner is looking for motivated individuals with a passion for helping others to contribute to the high level of customer satisfaction that Miracle-Ear is known for. Making a difference in people’s lives is why you chose this career.

Our Hearing Care Professionals are industry experts, healthcare advisors, sales consultants, program marketers and product specialists all in one. As our team grows, we’ll invest in you by offering continuous training and development opportunities that empower our employees to become leaders in the industry.

Responsibilities:

  • Manage the customer journey through appointment consultation, testing, education, sale, and after-care.
  • Offer personalized customer consultation on hearing solutions that fit their unique needs and lifestyle, while providing a comprehensive overview of hearing aid options.
  • Lead sales of hearing aids and accessories contributing to individual and office revenue goals.
  • Guide customers through device fitting and demonstration while educating them on the importance of hearing health and the long-term effects of hearing loss.
  • Partner with the Front Office Associate to ensure a seamless customer experience, effective schedule management and clinic operations.
  • Ensure data accuracy and privacy by maintaining customer records and ensuring compliance with all protected customer healthcare data.
  • Stay current on industry trends and maintain professional credentials through continuous education and networking.
  • Promote hearing health awareness through community outreach events and partnerships
  • Drive local engagement by supporting marketing initiatives and managing special events.

About us:

For over 75 years, Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. With 1,500 franchised and corporately owned retail clinics across the United States, we’ve developed a deep understanding of how to care for customer needs and take pride in improving every customers quality of life.

Through the Miracle-Ear Foundation, we give back to the local communities we serve, with a portion of every hearing aid sold helping someone in need. Fostering a culture of belonging allows us to deliver on our promise of helping millions of diverse customers rediscover all the emotions of sound.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

Requirements

  • Associates degree or equivalent 60 hours of completed coursework
  • 1+ year training or related experience as a Hearing Aid Specialist
  • Current knowledge of hearing aid devices and technology
  • Experience in a customer facing role, dedicated to providing high quality customer service
  • Confidence, attentiveness, empathy, and critical thinking skills
  • Computer proficiency in Microsoft Office, Windows, CRM, and POS Systems

Benefits

  • Competitive commission structure – annual potential 100K+
  • Work-life balance – normal business hours
  • Continuous training, development & support
  • Brand recognition – we’re at the top of our industry!
  • Health Insurance, 401K
  • Paid Time Off, Paid Holidays

Job Tags

Holiday work, Full time, Local area,

Similar Jobs

Forest Park Health Campus

Assistant Director of Nursing - ADON - RN Job at Forest Park Health Campus

 ...organizing, developing, and directing the day-to-day functions of the Nursing Service Department in accordance with current federal, state,...  ...) and accreditation programs made by authorized regulatory agencies and/or the company. Performs administrative duties such as... 

Legacy Solar

Solar Consultant Job at Legacy Solar

 ...great company was established by stumbling upon a genius idea that resolves a MASSIVE common problem, and that is precisely how Legacy Solar became established. Our motto is the customer always comes first. With this motto in mind, our wide variety of solar options... 

Chinook Winds Casino Resort Hotel

Deep Cleaning Specialist Job at Chinook Winds Casino Resort Hotel

 ...Job Description Job Description Description: Position Summary Responsible for deep cleaning of guest rooms and common areas per quality control standards. Essential Functions Completes heavy duty and floor care cleaning in guestrooms and public areas.... 

Sage Ventures LLC

Leasing Consultant Job at Sage Ventures LLC

 ...Job Description Job Description Leasing Consultant Company Description: Sage Ventures is a dynamic real estate development company dedicated to creating vibrant communities that enhance the lives of our residents. With a focus on innovation and excellence, we... 

Always There Personnel

MIG Welder/Fabricator Job at Always There Personnel

 ...Read blueprints and drawings and take or read measurements to plan layout and procedures Ability to set own machinery to accommodations 10+ years experience in MIG process, fit and fabrication - Proficient in GMAW Shop hours. 6:00 am to 2:30pm Monday thru Friday.