The Geek Squad Advanced Repair Agent identifies and offers technology related, solution-based recommendations to solve customer needs and ensure that no customer is left unserved. They create and maintain a supportive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members. Agents diagnose technology issues through various troubleshooting activities including the use of specialty software. They are passionate about technology and leverage their technical abilities to create positive customer interactions by solving a variety of software and hardware issues.
At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs. Key ResponsibilitiesHelps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
Understands the importance of the customer experience when performing diagnostic discoveries, making recommendations, and protecting customer devices both in-person and by phone.
Establishes and maintains consistent rhythms for timely followup and ensures deliverables are met or exceeded.
Partners with other team members to ensure consistent and accurate documentation of customer requests and repairs.
Basic Qualifications
6+ months experience diagnosing, troubleshooting, or repairing technology products
Experience actively using and learning about consumer electronics
Strong ability to prioritize and multi-task in a fast-paced environment
Ability to work a flexible schedule inclusive of holidays, nights and weekends
Best Buy is an equal opportunity employer.
Position Type: Part timePandoLogic. Category:Installation & Maintenance, Keywords:Electrical Appliance Service Technician, Location:Sheboygan, WI-53082]]><
Position Summary Basic Data Entry Clerk Wanted - Work From Home 25 Words Per Minute Input We are Legitimate Work From Home Data Entry Jobs are going to require that you have skills relevant to the position you are applying for. Training is provided based on the position...
Overview: POSITION PURPOSE: Plans and provides for appropriate classroom learning experiences for students. Provides an atmosphere and environment conducive to the intellectual, physical, social and emotional development of individuals to ensure success for every student...
...coordination of major crime scenes. Perform crime scene investigation, including identifying, collecting, preserving and processing... ...physical evidence, preparation of appropriate reports, assisting in criminal investigations, and testifying in court. Collects,...
...Requirements Click to read more Duties Performs responsible technical field and office work for complex crime scene investigations, documenting crime scenes, evidence identification, collection, processing, preservation, and submission; producing detailed...
...Location: Baltimore , MD Date Posted: 12/3/2024 Category: School Education: Bachelor or Master's Degree With over 35 years... ...seeking a motivated professional to work as a School Licensed Social Worker in the Baltimore area. SUMMARY OF CLIENT'S DESCRIPTION OF...