Customer Service Management Trainee Job at Uline, Waukegan, IL

YXYxVko0dzI2ZmcyNHM5UVQraUQrQW9SRFE9PQ==
  • Uline
  • Waukegan, IL

Job Description

Customer Service Management Trainee Location Waukegan, IL :

Customer Service Management Trainee Pay from $25 to $30 per hour - That's up to $63,000 - $75,000 per year with bonuses!

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144

Customer Service is the heartbeat of our company. We depend on our Call Center employees to serve our customers and fulfill our promise of reliability.

Training Hours: Monday - Friday, 9:30 AM to 6 PM 24/7 operation - Various shifts available with set schedules.

Position Responsibilities

  • Manage and lead a team of customer service reps on a daily basis.

  • Participate in a rotational training program covering all aspects of customer service management.

  • Set goals and provide mentoring / coaching.

  • Perform quality monitoring on team members and provide feedback.

  • Audit department processes and identify areas for improvement.

  • Assist in the recruiting process to fill customer service positions.

Minimum Requirements

  • High school diploma or equivalent required . Bachelor's degree preferred .

  • Excel at verbal communication, listening, feedback, delegation, fostering teamwork and multi-tasking.

  • Strong track record of customer-focused service and attention to detail.

  • Prior leadership / management experience is a plus.

Benefits

  • Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.

  • 401(k) with 6% employer match.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

  • First-class fitness center.

  • Beautifully maintained walking trails.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline. Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.

EEO/AA Employer/Vet/Disabled

#LI-AP3

#LI-IL001

(#IN-KNCS)

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore to learn more!

Job Tags

Hourly pay, Holiday work, Full time, Traineeship, Rotational program, Flexible hours, Shift work, Monday to Friday,

Similar Jobs

MRG Exams

Clinical Psychologist - Pine Bluff AR Job at MRG Exams

 ...who: Has a Ph.D. or Psy.D and has graduated from an APA Accredited program/school . Holds an active & unrestricted Psychology license. Meets the credentialing requirements set forth by the VA. Benefits Malpractice Insurance covered by MRG... 

Sanford Health

Integrated Health Therapist - Worthington Job at Sanford Health

 ...Shift: Day Job Schedule: Full time Weekly Hours: 40.00 Salary...  ...package for qualifying full-time and part-time employees. Depending on eligibility,...  ...vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a... 

Quantix

CDL-A Fleet Owner Drivers - Average $2,000+ Weekly! Job at Quantix

Quantix is Currently Hiring Local Fleet Owner Drivers & Owner OperatorsAverage Pay $2,000+ per Week for Fleet Owner DriversAverage Pay $5,000+ per Week for Owner OperatorsSteady, Year-Round Work!CDL-A Truck Driver Advantages Include:~Local, home daily~Monday... 

Baker Chevrolet Buick (Coopersville)

EXPERIENCED FORD TECHNICIAN Job at Baker Chevrolet Buick (Coopersville)

 ...Technician Ford Technician with Ford Factory training ready to join our successful team. We are a family...  ...* Very Competitive Pay.* Will Consider Relocation Reimbursement. * Insurance Available.* Available 401(k) * Paid Training for Web based Online and Off-site... 

Confidential

Career Coach, Academic, College Success Advisor Job at Confidential

 ...Career Coach, Academic, College Success Advisor About the Company Vibrant community college Industry Education Management Type Educational Institution Founded 1966 Employees 501-1000 Categories Education Services Training Specialties...