Job Description

Overview

First Citizens Bank offers an exciting summer internship program that provides development opportunities and hands on work experience while creating a talent pipeline for the Bank. Our interns will apply classroom knowledge in a corporate environment while making a positive impact across the organization and the communities we serve. Come help First Citizens build for the future!

The Compliance Risk Management team is responsible for maintaining knowledge of new and existing laws that impact enterprise activities to recommend necessary changes to mitigate compliance risk.

An intern on this team will assist in reviewing business processes, procedures, and activities for risks and inefficiencies. They will be assisting with internal and external audits.

The student intern on this team will serve as a liaison between corporate, legal, and business teams to identify and resolve complex issues.

Below listed are some of the support areas our intern will have exposure to:

• Compliance Improvement - Analyzes external laws and regulations as well as internal processes and systems. Working with team members to learn the development and revision of policies, procedures, services, products, and systems that support regulatory compliance. Communicates changes to business partners and supports implementation of necessary changes to impacted business areas. May assist special projects or related business initiatives.
• Business Support - Serves as a liaison between business units, examiners, regulators, auditors, legal and corporate compliance during compliance examinations. Assists with tracking, investigating, and resolving issues which may involve system testing or direct consumer complaints. Recommends process and operational improvements that enhance efficiencies and reduce risk. May provide technical support to business programs, systems, or vendors throughout daily activities.
• Reporting - Exposure to preparing reports for management on results of compliance reviews, legal changes, or new regulations. Conveys the necessary actions to fulfill regulatory requirements and communicates changes amongst work groups.
• Compliance Expertise - Educated about strong knowledge of current or changing laws, regulations, requirements, policies, and procedures that affect assigned area of the Bank. Serves as a resource to management and associates on compliance-related matters.

Responsibilities

In this role, you will:

• Be part of a dynamic team with interesting projects.
• Accountabilities can and may include areas such as research, analytics, projects, strategy, process review and improvement, as well as technology enhancements and support.
• Attend professional development sessions, informational sessions, networking and community service events.
• Have a dedicated manager and program manager to help you navigate the bank and the internship program.
• Be assigned a project, designed to improve a specific process or solve a problem that you will present at the close of the internship.
• Prepare a wrap-up presentation to be shared with the division leader and other key stakeholders in the company to outline your accomplishments and experience during the internship

Internship dates: 5/28/2025 - 8/01/2025

Qualifications

Required qualifications:

• High School Diploma or GED and 1 year of experience
• Currently enrolled at an accredited collegiate institution (during the time of the summer program)
• Ability to work 40 hours per week during the duration of the program

Preferred qualifications:

• 3.0 minimum GPA
• Currently pursuing a Bachelor’s or Master’s in Technology, Computer Science, Business Administration, MIS, Accounting, Mathematics, Analytics, Economics, or other applicable degree
• Strong desire to learn and grow
• Possess a positive attitude, naturally curious and enjoys collaborating with others
• Strong verbal and written communication skills
• Critical thinking skills
• Ability to multitask
• Ability to adapt and adjust priorities based on business needs
• Ability to take direction and absorb information quickly

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here:

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