Job Description
Overview:
At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer wealth management, investment management, insurance and risk management, and benefit plan administration.
Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day.
To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.
Responsibilities:
A Branch & Community Development Manager is responsible for strategic implementation of business development plans to drive branch growth and profitability, identifying and pursuing new business opportunities to acquire and retain customers, and developing ongoing partnerships with internal and external business partners.
The person in this position will lead by example in the areas of community involvement, calling efforts, and customer service, including administering the Bank’s strategy for achieving the annual goals and objectives relating to Loan Growth, Deposit Growth, Financial Services, Credit Administration and Business Development. As the manager of the branch, this position will maintain oversight to ensure that the branch is in compliance with operating policies and procedures.
Essential Responsibilities:
Implement business development strategies, including calling efforts to promote the Bank’s product & service solutions with emphasis on deposit growth
Actively participate in the community in a manner that reflects favorably on the Bank; keep the Bank’s profile highly visible and professional
Build and maintain strong relationships with customers, local businesses, and community organizations
May approve or reject loan applications within individual lending authority
May oversee a loan portfolio consisting of consumer and/or business customers
Maintain a strong knowledge base of bank policies, procedures, loan products, pricing and use this knowledge to educate prospects on the advantages of Community Bank
Refer applicable loan opportunities to Bank business partners
Collaborate with other business partners & Bank affiliates to identify referral opportunities
Lead in the selection of new branch personnel and support scheduling to ensure branch coverage
Ensure staff is trained to meet customer sales and service needs as well as branch objectives
Discuss individual sales and customer service performance versus objectives with the appropriate supervisor on a frequent basis
Monitor progress and results throughout the year with the District and Regional Managers ensuring that the branch is performing at a level consistent to achieve established growth, sales and profit objectives
Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all training requirements in a timely manner.
Perform other duties as assigned or directed
Qualifications:
Education, Training and Requirements:
Bachelor’s Degree in Finance or Business or equivalent training preferred
Specialized financial services experience preferred Valid driver license, reliable transportation
All applicants must be 18 years of age or older
Skills:
Proficient reading, writing, grammar and mathematics skills
Proficient interpersonal communication, negotiation, and sales skills
Sound judgment and reasoning
Ability to prioritize
Proficient PC knowledge
Must be able to consistently demonstrate the Company’s core values: Integrity, Excellence, Teamwork, and Humility
Bilingual in Spanish a plus
Experience:
Six (6) years of sales/business development experience normally required including three (3) years of experience in related banking and/or lending positions preferred
Minimum two (2) years supervisory experience required
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.
Min: USD $66,000.00/Yr. Max: USD $108,804.00/Yr. Other Job Information:
Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.
The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.
The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.
Job Tags
Holiday work, Bank staff, Local area,