Job Description

The Village at Mercy Creek,  a part of Franciscan Ministries, is a vibrant senior living community in Normal, IL. We are an Assisted Living community with a Memory Care Unit coming soon. Currently we are looking for a Part-time Administrative Assistant to join our growing team. 

Position Summary

In this role, you will be responsible for greeting guests and answering and directing all incoming calls in a polite and professional manner. This position also performs general secretarial and office tasks and provides support to all managers and department directors as needed. 

Essential Functions, Key Duties, & Responsibilities

• Answer, screen, and appropriately direct incoming calls within three rings while exhibiting excellent customer service.
• Greet and appropriately direct visitors in a polite and professional manner.
• Maintain security standards of the office by ensuring adequate front desk coverage.
• Schedule and coordinate all meetings and conference calls and maintain monthly calendar of meetings for Executive Director and/or department heads.
• Coordinate lunch and refreshments needed for meetings.
• Schedule, coordinate, and prepare meeting spaces and conference rooms as needed.
• Coordinate attendance at conferences as assigned.
• Accept deliveries and ensure they are received by the recipient indicated.
• Open, sort, and distribute mail and incoming faxes in an efficient and accurate manner.
• Fax documents as needed, ensuring confirmation is received.
• Ensure postage supplies are available, apply appropriate postage to outgoing mail and transport documents to the post office as needed.
• Prepare Federal Express packages and ensure they are picked-up or shipped timely.
• Research packages that do not arrive on time.
• Order office supplies weekly or as needed from vendors under the group purchasing arrangement, maintaining appropriate supply levels for each item.
• Ensure service is maintained on all office equipment as appropriate (i.e. copiers, fax machines, etc.).
• Responsible for carrying out general office errands for supplies or other office needs.
• Perform other duties as assigned.
• Comply with all policies and procedures and any updates.

Position Requirements

Education : High School Diploma/GED

Licenses/Certifications: N/A

Experience : 2+ years of office/clerical/administrative experience

Skills & Abilities:

• Superb organizational and communication skills
• Ability to demonstrate professionalism and provide an excellent first impression of the organization/community

About Francisan Ministries:

We believe in our associates and are committed to creating an environment that is supportive and nurturing of your career path. We offer competitive compensation with starting pay at $16 - $17 per hour. 

If you are ready to write the next chapter of your story, go to

VMCHR@franciscancommunities.org to apply.

#LivingJoyfully

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